Cleaning Factor sends transactional text messages related to cleaning bookings made through the Cleaning Factor and Cleaning Factor Business mobile apps. Depending on your role, messages may include: new booking requests available in your service area (with a code to accept by reply), payment authorization and confirmation notices, cleaner search updates, appointment reminders, service completion notices and receipts. We do not send marketing messages by text.
You consent to receive text messages by providing your mobile number and enabling text message updates in the Cleaning Factor app (Account → Text message updates), or by registering a business in the Cleaning Factor Business app, where booking alerts by text are part of the service. Consent is not a condition of purchase.
Message frequency varies based on your booking activity. Cleaning companies may receive several messages per day when requests are available in their area.
Message and data rates may apply. Check with your mobile carrier for details.
Reply STOP to any message to opt out at any time. You will receive a one-time confirmation and no further texts. You can also turn off text updates in the app. Cleaning companies that opt out will continue to receive booking requests in the app and by push notification.
Reply HELP to any message, or contact us at team@cleaningfactordmv.com.
Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon and most other U.S. carriers.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.